Privacy Policy

1. Introduction

DLDV ("we," "our," or "us") operates the DLDV Workflow Bottleneck Finder tool (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

When you use our Service, we collect information that you voluntarily provide, including:

• Name and email address
• Company name and role
• Type of investment company
• Workflow details, including step names, time estimates, and process information
• Team role information and cost assumptions

2.2 Automatically Collected Information

We may automatically collect certain technical information, including:

• Browser type and version
• Device information
• IP address
• Usage patterns and interactions with the Service

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve the Workflow Bottleneck Finder tool
• Analysis: To analyze workflow data and generate recommendations and insights
• Communication: To contact you with relevant insights, updates, or follow-up regarding your analysis
• Tool Improvement: To understand how the Service is used and identify areas for improvement
• Support: To respond to your inquiries and provide customer support

4. Data Sharing and Disclosure

We are committed to protecting your privacy. We will NOT:

• Sell your personal information to third parties
• Share your data with third parties for their marketing purposes
• Disclose your workflow data to competitors or other external parties

We may share your information only in the following circumstances:

• Service Providers: With trusted service providers who assist in operating our Service (e.g., hosting, analytics), under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with advance notice to users

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data at rest and in transit
• Secure database storage with access controls
• Regular security assessments and updates
• Limited employee access to personal data on a need-to-know basis

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time by contacting us at the email address provided below.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-Out: Opt out of receiving marketing communications
• Data Portability: Request a copy of your data in a machine-readable format

8. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience and collect usage information. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: